Privacy Policy

Privacy Policy

Effective Date: [2025.01.01]

Welcome to 3DNovel.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including:

  • Name
  • Email address
  • Account credentials (username and password)
  • Payment information (when you purchase services or content)

1.2 Non-Personal Information

We may collect non-personal information automatically when you use our site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on our website
  • Referral URL
  • Cookies and tracking technologies

1.3 Information Collected by Plugins and Services

Nextend Social Login:

  • Data collected during social login or account linking, including email address, name, social provider identifier, access token, and optional profile picture.

WooCommerce:

  • Products viewed, location, IP address, and browser type for tax and shipping estimates.
  • Information during checkout, such as name, billing and shipping addresses, email, phone, and payment details.

Stripe:

  • Personal data may be shared with Stripe for payment processing. Learn more at Stripe’s Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage your account
  • To process payments and transactions
  • To personalize your user experience
  • To communicate with you about updates, promotions, or technical issues
  • To improve our services and website functionality
  • To comply with legal obligations
  • To enable social login functionality with Nextend Social Login
  • To manage your orders and payments via WooCommerce and Stripe

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our site. For example:

  • Cookies to save your login credentials and site preferences (e.g., from WordPress).
  • Cookies used by Nextend Social Login to secure communication during social login.
  • Cookies from WooCommerce to track your shopping cart content.

You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

  • Service providers who assist us in running our website and services (e.g., hosting providers, payment processors such as PayPal and Stripe).
  • Legal authorities if required by law or to protect our rights.

5. Security of Your Information

We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information.
  • Restriction: Request that we limit how we use your data.
  • Opt-out: Withdraw consent for specific uses of your data (e.g., marketing).

To exercise any of these rights, please contact us at [support@3dnovel.com].

7. Third-Party Links and Embedded Content

Our website may contain links to third-party websites or embedded content (e.g., videos, images, articles). These third parties may collect data about you, use cookies, and monitor your interactions with the embedded content. We are not responsible for the privacy practices or content of these external sites.

8. Retention of Information

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • User Accounts: For registered users, personal information is stored as long as the account is active.
  • Nextend Social Login: Personal data collected via social login is removed when the user account is deleted.
  • WooCommerce: Order and account information is retained for tax, legal, and accounting purposes for the period required by applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: support@3dnovel.com

By using 3DNovel.com, you agree to the terms outlined in this Privacy Policy